Using Case Management, a PBS is able to maintain records through automation, then track & report on issues.
Case management can be used to address enforcement action, thematic reviews, determinations made, training to members or general communications.
The case management register is where your organisation will track & report on tasks assigned across your in-house personnel.
It can also be used to report results of site visits or desk top analysis.
Heat maps reveal the proportionate level of open & closed cases, as well as the risk priority level.
This allows personnel with oversight responsibility to quickly identify cases that are of high priority & nearing their deadline date.
Responsibility of cases can be assigned to private individuals with oversight authorisations also recorded.
When entering details of the case you are required to include the priority level, as well as the due date for the matter to be resolved.
Each case entered into the register has an automated file note for record keeping. This ensures tracking & reporting is succinct, reliable & easy to manage.
A large part of AML supervisory responsibilities is to ensure adequate record keeping.
AML360 automates communications with the membership base & simplifies the process for internal requirements.
There is no limitation on how you may use the case management register.
It can be used for both internal & external reporting.